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October 3,2022 – October Open House for Customers

We are excited to announce another Open House! Come join us Saturday, October 22, from 10 a.m. to 2 p.m. for guided behind-the-scenes tours, family-friendly fun and free food.

Here are some highlights from our spring event in April. https://youtu.be/xDXFlqDV5EA

CSID Oct. Open House Photo Collage for Email

2019 Water Fluoridation Quality Award

“We are excited about this recognition and more importantly, the opportunity to provide YOU the safest, healthiest, most aesthetically pleasing and cost-effective water available,” said Director of Operations David McIntosh.

In 2016, we received a grant to upgrade our fluoride storage, metering and monitoring resources. After this upgrade was implemented, we witnessed an even higher level of control of our fluoride dosing regimen.

This award was bestowed to us in 2019 but due to COVID, the announcement was delayed until this month.

The CDC named community water fluoridation as one of the 10 greatest public health achievements of the 20th century. Community water fluoridation is recommended by nearly all public health, medical and dental organizations. In addition to the above-mentioned agencies, fluoridation is also recommended by the American Academy of Pediatrics, US Public Health Service and the World Health Organization.

Letter of Fluoride Award PDF | RTF

June 23, 2022 – Out of more than 1,800 Special Districts, Coral Springs Improvement District Recognized as District of the Year

On Wednesday, June 15, the Florida Association of Special Districts honored the Coral Springs Improvement District with the District of the Year award at their 2022 annual conference.

“We are proud to achieve this distinction,” said Director of Operations David McIntosh. “Our staff is dedicated to providing excellence throughout our operations and this award validates our efforts to be the best special purpose government in Broward County and Florida.”

According to FASD, “This award is presented to a district which works in a team effort to achieve and surpass all priority goals while staying within budget guidelines and meeting or exceeding expectations.”

CSID’s water production and distribution, wastewater collection and treatment, and stormwater departments are committed to providing the highest levels of customer service possible. CSID is also committed to developing and exchanging innovative ways to improve service.

Some of the ways CSID provides operational and customer service excellence to the last drop are through transparency and communications, 24-hour efficiency and responsiveness, back up equipment to prevent boil water notices, reverse osmosis membrane purification, employee accountability, integrating new automatic meter reading (AMR) technology for enhanced meter reading, and maximizing water conservation.

There are more than 1,800 independent and dependent special districts in the state of Florida, governed by more than 30 statutes, providing state and local government oversight. Special districts are local governments created by the Legislature or general-purpose local governments to deliver specialized services essential to their health, safety, economy and well-being.

CSID has been recognized by various professional organizations dedicated to water management including the Safety Award by the Florida Association of Special Districts in 2021, the Most Improved Water Plant in 2016 and 2021 by the Florida Section of the American Water Works Association, and as Plant of the Year in 2019 and the Operator of the Year in 2018 by the Southeast Desalting Association.

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Established in 1970, CSID has provided the lowest utility rates (first 3,000 gallons of water are included in the rate) in the city and region, as well as award-winning water and customer service for more than 50 years. Last year, the Florida legislature passed a bill that will place a ballot question before registered voters in the 33071 ZIP code on November 8, 2022. CSID encourages customers who are not registered to vote to register and all registered voters to exercise their right to vote. Please view this video for more information.

Left to right: FASD President Jim Millican, CSID President Board of Supervisors Dr. Martin Shank, Director of Operations David McIntosh, CSID Vice President Board of Supervisors Len Okyn, CSID District Manager Kenneth Cassel, FASD Executive Director David Ramba

Left to right: FASD President Jim Millican, CSID President Board of Supervisors Dr. Martin Shank, Director of Operations David McIntosh, CSID Vice President Board of Supervisors Len Okyn, CSID District Manager Kenneth Cassel, FASD Executive Director David Ramba

June 6, 2022 (revised June 29) – Referendum Information, Your Vote this Year Counts More than Ever

Charter Amendment Proposed Changes PDF | RTF

In November, there will be a ballot question pertaining to our Charter. The results of the ballot question, or referendum, could change how the district has been managed for more than 50 years. This referendum was initiated by someone who does not live in the district and can lead to changes in the Board of Supervisors that might or might not align with the citizens who live and receive services in the district.

The referendum question shall be placed on the ballot in substantially the following form:

Shall Chapter 2021-……, Laws of Florida, amending the Coral Springs

Improvement District Charter, adding two members to the District

Board of Supervisors and providing that the members of the District

Board of Supervisors shall be elected by majority vote of all qualified

electors of the district instead of just landowners for four year terms,

with staggered elections every two years beginning in November 2024,

become effective?

(……) YES.

(……) NO.

A “NO” vote on the amendment would mean our District will remain the same as it is now.

  • Customers will continue to enjoy low utility rates and high-quality service as they have for more than 50 years.
  • Policies and decisions will continue to be made by local residents who have a vested interest in the district.
  • Board meetings will remain open to the public, allowing customers to attend and provide input.

Your vote is very important! Please show up at the polls on November 8.

New Brand Launched

We conducted a survey in October 2021 to determine awareness and perception of our brand and services. Our survey informed us that many of our customers did not realize that our district is a separate entity from the City of Coral Springs. We have chosen a new logo that we feel better represents our district. We are also adding new ways to reach our customers. We have launched social media accounts on Facebook, Twitter and LinkedIn, and soon YouTube, to better enhance our communication. We always look forward to feedback from our customers and are proud to always offer the best service and water quality.

CSID Logo

CSID Brand Style Guide PDF | RTF

Newsletters

News

Fall 2022 Newsletter

Hot off the press! Our fall newsletter edition is available: PDF | RTF

10/17/22 Board Meeting Postponed

Please be advised that the board meeting scheduled for 10/17/22 has been postponed to 10/24/22. We are sorry for any inconvenience

October Open House for Customers

We are excited to announce another Open House! Come join us Saturday, October 22, from 10 a.m. to 2 p.m. for guided behind-the-scenes tours, family-friendly fun and free food. Here are some highlights from our spring event in April. https://youtu.be/xDXFlqDV5EA

Summer 2022 Newsletter

Hot off the press! Our summer newsletter edition is available: PDF | RTF

CSID New Brand

We conducted a survey in October 2021 to determine awareness and perception of our brand and services. Our survey informed us that many of our customers did not realize that our district is a separate entity from the City of Coral Springs. We have chosen a new logo that we feel better represents our district. [...]

Referendum Information, Your Vote this Year Counts More than Ever

Charter Amendment Proposed Changes PDF | RTF In November, there will be a ballot question pertaining to our Charter. The results of the ballot question, or referendum, could change how the district has been managed for more than 50 years. This referendum was initiated by someone who does not live in the district and can [...]