Coral Springs Improvement District, Water Wastewater Plant, Wind Hardening, Phase II PDF | RTF
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CSID Attends Annual Florida Association of Special Districts Conference
Representatives from the Coral Springs Improvement District recently attended the Florida Association of Special Districts (FASD) Annual Conference to stay informed on legislative updates, regulatory changes, and emerging trends affecting Florida’s independent special districts. The conference provided valuable opportunities for professional development, ethics training, and collaboration with district leaders from across the state. By participating in events like these, CSID continues to invest in the knowledge, tools, and best practices needed to provide efficient, transparent, and reliable service to the residents and customers it serves.
Coral Springs Improvement District Hosts Junior Achievement Students
On April 10, the Coral Springs Improvement District welcomed students from Broward County’s Junior Achievement program for a behind-the-scenes tour of its utility facilities. The visit introduced students to the many career opportunities available within the utility industry, including positions in water treatment, wastewater operations, field services, customer service, and billing. Employees shared insights into their daily responsibilities, career paths, and the qualifications needed to get started. CSID was proud to showcase the rewarding careers that help keep our community running and looks forward to inspiring the next generation of utility professionals.
Press Release UCF Grant Program of the Florida Department of Agriculture and Consumer Services – 12/2/25
With assistance from the Urban and Community Forestry (UCF) grant program of the Florida Department of Agriculture and Consumer Services, the Coral Springs Improvement District completed the planting of 16 native Florida trees.
The $15,093.55 UFC grant allowed the District to engage a local contractor to remove invasive species and plant native Florida trees on a prominent, District-owned site. The plantings included four 12’ Oaks, four 8’-14’ Sable Palmettos, four 12’ Clusia trees, and four 12’ Green Buttonwoods. This project has strengthened the community’s urban tree canopy and has laid the foundation for future projects that will continue to enhance our environment.
The District is exceptionally grateful for the technical and financial assistance provided by the U.S. Forest Service, Florida Department of Agriculture & Consumer Services, and Florida Forest Service.
Public notice 4564-023-R – 9/23/25
PFAS In the News
The District sampled for PFAS compounds during rounds 3 and 5 as we were required by the Environmental Protection Agency unregulated contaminant monitoring rule.
UCMR3 sampling was carried out in 2015 and UCMR5 was in 2023. During both events two sets of samples were collected several months apart.
The results for all 4 samples came back lower than the limit the EPA is proposing which is 4 parts per trillion. The District has been using reverse osmosis technology exclusively to treat our water for more than eight years.
For more information on PFAS please visit: PFAS Explained | US EPA
NOTICE!! “CSID and City wide Water Chlorination Change July 14th– 28th
Important Notice For Coral Springs Water Customers
Beginning on July 14th and running through July 28th, the City of Coral Springs Utilities & Engineering Division, Royal Waterworks, Coral Springs Improvement District, and the North Springs Improvement District will temporarily be changing its method of chlorinating its water to comply with recommendations from the Department of Environmental Protection. As a result, within this two-week period, you may notice a chlorine taste or odor in the tap water. Water main flushing will also take place during this period between the hours of 7 a.m. and 4 p.m. A temporary discoloration of the water and a reduction in pressure as a result of Fire Hydrant flushing may also occur.
These temporary conditions should not be harmful to your health. However, customers are cautioned to determine if the water is clear before washing clothes (or any other processing) as staining may occur. Customers are also advised to set aside water for drinking and cooking purposes, and after flushing in your area to check the water clarity before use. If you experience discolored water, run the cold water in all your faucets for approximately 5-10 minutes. If conditions persist, please contact your water provider at the number listed below. Additionally, if you are on kidney dialysis, please consult your physician for any special instructions concerning this matter. If you have tropical fish or aquatic animals, please contact your local pet store for advice. Customers with inline filters may want to contact the equipment manufacturer for any precautions that may be required.
If you are especially sensitive to the taste and odor of chlorine, try keeping an open container of drinking water in your refrigerator. This will enable the chlorine to dissipate, thus reducing the chlorine taste. Remember, drinking water has a shelf life. Change out the water in your refrigerated container weekly.
The flushing program serves two important functions. First, it minimizes the build-up of mineral and other sediments, that over time can affect water quality and water flows through the pipes. Secondly, it allows the Water Department to verify the fire hydrants are working properly and available for fire protection.
We regret any inconvenience you may experience during this time, but this is necessary to maintain our high quality water standards throughout our system. If you have any questions, please call:
Coral Springs Improvement District at 954-753-0380
Coral Springs Utilities & Engineering Division at 954-345-2160
North Springs Improvement District at 954-752-0403
Royal Waterworks at 1-888-228-2134
March 27, 2023 – Coral Springs Improvement District Receives FDEP 2022 Plant Operations Excellence Award
The Coral Springs Improvement District (CSID) is outdoing dozens of utilities departments that provide drinking water services across eight counties, according to the Florida Department of Environmental Protection (FDEP). FDEP recognizing CSID with the prestigious 2022 Plant Operations Excellence Award.
Each year, FDEP’s Southeast District, which covers Monroe to Indian River County and represents approximately one-third of Florida’s total population, recognizes a facility that demonstrates a special commitment to excellent water quality while exceeding expectations in its operation, maintenance, innovation, waste reduction, recycling, and compliance.
CSID has been honored with the 2022 Plant Operations Excellence Award for its drinking water treatment plant in the category of medium community water systems that serve 3,300 to 50,000 people in FDEP’s Southeast District. In 2022, CSID processed more than 1.4 billion gallons of potable water. Among the 59 CSID employees, 11 staff members handle operating, monitoring, and maintaining all water system components to provide clean and safe drinking water that meets, and exceeds, stringent local, state, and federal standards. This includes staff monitoring the plant around the clock, every day of the year.
CSID also maintains 122 miles of potable water lines that run throughout the District. Furthermore, CSID plays a role in public safety. The District is responsible for supplying water to 810 fire hydrants, of which 712 are owned and maintained by CSID.
“This award adds yet another chapter in our successes,” said Ken Cassel, CSID, district manager. “It’s a tribute to the hard work and dedication of our staff. Our water operations and distribution team holds a wealth of knowledge, puts versatile experience to work each day, and takes great pride in providing outstanding water to our 39,000 customers.”
Safe water, innovation, and efficiency are major priorities for CSID, which were key factors recognized by FDEP. CSID has been able to reduce water loss over the past several years by efficiently servicing and maintaining potable water lines and furthering this mission by contracting with E-Source’s Water Systems Optimization (WSO) team and implementing a water loss program. Furthermore, the District invested in a standalone pressure sensitive diesel-powered pump that does not rely on FPL or a generator to function. When water distribution pressure drops below 55 psi, this high-powered engine automatically activates and, within seconds, achieves optimal pressure to keep distribution waters from dropping below the minimum mandated pressure.
At a time when customers are facing inflationary pressures and increased costs, CSID has also maintained one of the lowest billing rates in the area through management best-practices.
“While our District continues to be recognized and honored with awards, the real winners are the great residents and businesses who have chosen to put down roots within our District,” said David McIntosh, CSID, director of operations, and an employee for more than 16 years. He added, “We hold ourselves to very high standards with a focus on providing the highest quality water at the lowest possible cost to our customers and this award is a testament to our motto of ‘excellence to the last drop.’”
To help celebrate this recognition with customers, CSID is extending a public invitation to its Spring Open House. The family-fun event will take place on Saturday, April 29, 2023, from 10 a.m. to 2 p.m. at CSID’s facility located at 10300 NW 11th Manor, Coral Springs, FL 33071. The event includes tours of the award-winning facility, kids’ activities, and complimentary food.
Last year, CSID was named 2022 District of the Year by the Florida Association of Special Districts. CSID was formed in 1966 by the Florida State legislature.
For more information on CSID’s history and services, visit www.CSIDFL.org.
2019 Water Fluoridation Quality Award
“We are excited about this recognition and more importantly, the opportunity to provide YOU the safest, healthiest, most aesthetically pleasing and cost-effective water available,” said Director of Operations David McIntosh.
In 2016, we received a grant to upgrade our fluoride storage, metering and monitoring resources. After this upgrade was implemented, we witnessed an even higher level of control of our fluoride dosing regimen.
This award was bestowed to us in 2019 but due to COVID, the announcement was delayed until this month.
The CDC named community water fluoridation as one of the 10 greatest public health achievements of the 20th century. Community water fluoridation is recommended by nearly all public health, medical and dental organizations. In addition to the above-mentioned agencies, fluoridation is also recommended by the American Academy of Pediatrics, US Public Health Service and the World Health Organization.
Letter of Fluoride Award PDF | RTF
June 23, 2022 – Out of more than 1,800 Special Districts, Coral Springs Improvement District Recognized as District of the Year
On Wednesday, June 15, the Florida Association of Special Districts honored the Coral Springs Improvement District with the District of the Year award at their 2022 annual conference.
“We are proud to achieve this distinction,” said Director of Operations David McIntosh. “Our staff is dedicated to providing excellence throughout our operations and this award validates our efforts to be the best special purpose government in Broward County and Florida.”
According to FASD, “This award is presented to a district which works in a team effort to achieve and surpass all priority goals while staying within budget guidelines and meeting or exceeding expectations.”
CSID’s water production and distribution, wastewater collection and treatment, and stormwater departments are committed to providing the highest levels of customer service possible. CSID is also committed to developing and exchanging innovative ways to improve service.
Some of the ways CSID provides operational and customer service excellence to the last drop are through transparency and communications, 24-hour efficiency and responsiveness, back up equipment to prevent boil water notices, reverse osmosis membrane purification, employee accountability, integrating new automatic meter reading (AMR) technology for enhanced meter reading, and maximizing water conservation.
There are more than 1,800 independent and dependent special districts in the state of Florida, governed by more than 30 statutes, providing state and local government oversight. Special districts are local governments created by the Legislature or general-purpose local governments to deliver specialized services essential to their health, safety, economy and well-being.
CSID has been recognized by various professional organizations dedicated to water management including the Safety Award by the Florida Association of Special Districts in 2021, the Most Improved Water Plant in 2016 and 2021 by the Florida Section of the American Water Works Association, and as Plant of the Year in 2019 and the Operator of the Year in 2018 by the Southeast Desalting Association.
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Established in 1970, CSID has provided the lowest utility rates (first 3,000 gallons of water are included in the rate) in the city and region, as well as award-winning water and customer service for more than 50 years. Last year, the Florida legislature passed a bill that will place a ballot question before registered voters in the 33071 ZIP code on November 8, 2022. CSID encourages customers who are not registered to vote to register and all registered voters to exercise their right to vote. Please view this video for more information.
Left to right: FASD President Jim Millican, CSID President Board of Supervisors Dr. Martin Shank, Director of Operations David McIntosh, CSID Vice President Board of Supervisors Len Okyn, CSID District Manager Kenneth Cassel, FASD Executive Director David Ramba
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CSID Attends Annual Florida Association of Special Districts Conference
Representatives from the Coral Springs Improvement District recently attended the Florida Association of Special Districts (FASD) Annual Conference to stay informed on legislative updates, regulatory changes, and emerging trends affecting Florida’s independent special districts. The conference provided valuable opportunities for professional development, ethics training, and collaboration with district leaders from across the state. By participating […]
Coral Springs Improvement District Hosts Junior Achievement Students
On April 10, the Coral Springs Improvement District welcomed students from Broward County’s Junior Achievement program for a behind-the-scenes tour of its utility facilities. The visit introduced students to the many career opportunities available within the utility industry, including positions in water treatment, wastewater operations, field services, customer service, and billing. Employees shared insights into […]